Overnight Front Desk Auditor | Guest Service & Reports

Kaizen Lab Inc.; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on hotel services

Opportunities for advancement within 


Professional development opportunities

Positive and supportive work climate

Job summary

Kaizen Lab Inc. hotel is seeking a reliable Night Auditor to join our team on the overnight shift. You will manage the front desk, handle guest check-ins and check-outs, and perform nightly financial tasks to ensure smooth operations.

The ideal candidate will have strong communication, multitasking abilities, and proficiency with reservation systems. This on-site role requires attention to detail and flexibility for weekends/holidays.

Qualifications

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Skills

Customer service

Multitasking

Communication

Attention to detail

Problem-solving

Overnight shift

Tools

Microsoft Office

Reservation management systems

Job description

Kaizen Lab Inc. hotel is seeking a reliable Night Auditor to join our team on the overnight shift. You will manage the front desk, handle guest check-ins and check-outs, and perform nightly financial tasks to ensure smooth operations.

The ideal candidate will have strong communication, multitasking abilities, and proficiency with reservation systems. This on-site role requires attention to detail and flexibility for weekends/holidays.