Overnight Front Desk Auditor

Residence Inn by Marriott; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

HRI Hospitality is seeking a Night Auditor for the Front Office to greet and assist guests, process check-ins/check-outs, and balance daily revenues. The role requires strong attention to detail, excellent customer service, and proficiency with PMS systems.

Overnight shifts, weekends, and holidays are required. Experience at a hotel front desk or in accounting is preferred, with the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience with PMS systems preferred.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Ability to prioritize and multitask.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Balance and reconcile daily financial transactions.
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Follow safety and emergency procedures; log reservations, cancellations, and no-shows.

Skills

Attention to detail

Customer service

Communication

Problem solving

Critical thinking

PMS proficiency

Education

High school diploma or equivalent

Tools

PMS

Job description

HRI Hospitality is seeking a Night Auditor for the Front Office to greet and assist guests, process check-ins/check-outs, and balance daily revenues. The role requires strong attention to detail, excellent customer service, and proficiency with PMS systems.

Overnight shifts, weekends, and holidays are required. Experience at a hotel front desk or in accounting is preferred, with the ability to multitask in a fast-paced environment.