Night Auditor/Full Time/11P-7A

Tandem Hospitality Group LLC; New Orleans (LA); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Hotel Indigo New Orleans is seeking a Night Audit to manage both Front Desk and Accounting duties, ensuring accurate daily revenue posting, balancing and reconciliations for the hotel’s financial performance.

You will greet and register guests, check them in and out, handle reservations, and ensure correct billing, including credit card processing and incidentals. The role requires professional guest service and attention to detail for nightly operations.

Qualifications

• Front desk and accounting duties are central to the role.
• Night audit involves auditing, posting, and balancing daily transactions.
• Guest registration, check-in, and check-out are performed by the auditor.
• Accurate billing and credit card processing are essential daily tasks.

Responsabilités

• Audit, post, and balance daily cashiers work for hotel
• Accurately post all room fees, related taxes, and other charges to guest accounts
• Verify all entries are balanced and resolve discrepancies
• Prepare financial reports and distribute to appropriate departments
• Ensure credit card system reconciles to daily transaction lists
• Verify cash postings and cashier drops
• Maintain daily turn of hotel paperwork and ensure proper filing
• Greet guests and handle registration and check-in/out
• Answer telephone, transfer calls, and take messages
• Make hotel reservations, including changes and cancellations
• Follow proper credit card procedures
• Maintain stocked front desk supplies and know emergency procedures
• Collect payment at check-in/out and make change as necessary
• Perform other reasonable duties as requested

Description du poste

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB DESCRIPTION

A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel’s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel.

JOB RESPONSIBILITIES

• Audit, post, and balance daily cashiers work for hotel
• Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest’s account daily
• Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
• Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel’s performance; ensure distribution to appropriate departments
• Ensure credit card system reconciles to daily transaction lists
• Verify cash postings and cashier drops to ensure accurate
• Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management
• Greets all guests in a pleasant and professional manner
• Completes the guest registration and check-in/out procedures
• Answers telephone, transfers calls, and takes messages when applicable
• Makes hotel reservations for guests, including changes and cancellations
• Follows proper credit card procedures
• Maintains accurate bank during shift and uses correct vouchers for specified transactions
• Responds to all guest needs and requests in a timely fashion
• Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
• Understands hotel service and programs
• Knowledgeable of geographical area and points of interest
• Ensure the front desk is adequately stocked of all supplies
• Understands hotel emergency procedures and evacuation protocols
• Collects payment for all guests at check-in and check-out. Makes change as necessary
• Perform all reasonable job duties as requested.

Location Hotel Indigo New Orleans

Req Number GUE-26-00096

This position is currently accepting applications.