Night Front Desk Auditor — Calm Hours, Premium Service

Hyatt

New Orleans (LA)

On-site

USD 25,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

Career Growth
Medical Benefits
Referral Bonuses
Free Room Nights
Paid Time Off
Retirement Plan
Employee Assistance Program
Retail Discounts

Job summary

Hyatt Regency New Orleans is seeking a dedicated Night Auditor to represent the hotel during overnight hours, delivering warm guest service while completing essential financial and front-office tasks. Located steps from the Superdome in downtown New Orleans, the hotel offers a bustling, world-friendly environment and a quiet, professional overnight setting.

You will balance daily transactions, prepare reports for leadership, monitor secure property activity, and collaborate with housekeeping,

Qualifications

  • Overnight shifts, including weekends and holidays, are required.
  • Strong attention to detail and basic accounting procedures.
  • Previous hotel or front desk experience preferred.
  • Excellent communication and customer service skills.
  • Ability to work independently and remain focused in a quiet, late-night setting.
  • Dependability, professionalism, and a guest-service mindset.

Responsibilities

  • Welcome and assist guests with late-night check-ins, check-outs, and inquiries.
  • Complete nightly audit procedures, balancing daily transactions and verifying accuracy.
  • Prepare and distribute reports for hotel leadership and departments.
  • Monitor property activity and maintain a secure environment during overnight hours.
  • Handle guest concerns with professionalism, empathy, and effective problem-solving.
  • Process payments and maintain compliance with all cash-handling and accounting procedures.
  • Collaborate with overnight housekeeping, security, and engineering when needed.
  • Uphold the polished, guest-focused service experience that defines the Hyatt Regency New Orleans.

Skills

Overnight shifts
Attention to detail
Cash handling
Guest service
Communication skills
Independence

Job description

Hyatt Regency New Orleans is seeking a dedicated Night Auditor to represent the hotel during overnight hours, delivering warm guest service while completing essential financial and front-office tasks. Located steps from the Superdome in downtown New Orleans, the hotel offers a bustling, world-friendly environment and a quiet, professional overnight setting.

You will balance daily transactions, prepare reports for leadership, monitor secure property activity, and collaborate with housekeeping,

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