Front Desk - Night Auditor (Overnight Position)

Hyatt; New Orleans (LA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Medical Benefits

Referral Bonuses

Free Room Nights

Paid Time Off

Retirement Plan

Employee Assistance Program

Retail Discounts

Job summary

Hyatt Regency New Orleans is seeking a dedicated Night Auditor to represent the hotel during overnight hours, delivering warm guest service while completing essential financial and front-office tasks. Located steps from the Superdome in downtown New Orleans, the hotel offers a bustling, world-friendly environment and a quiet, professional overnight setting.

You will balance daily transactions, prepare reports for leadership, monitor secure property activity, and collaborate with housekeeping,

Qualifications

• Overnight shifts, including weekends and holidays, are required.
• Strong attention to detail and basic accounting procedures.
• Previous hotel or front desk experience preferred.
• Excellent communication and customer service skills.
• Ability to work independently and remain focused in a quiet, late-night setting.
• Dependability, professionalism, and a guest-service mindset.

Responsibilities

• Welcome and assist guests with late-night check-ins, check-outs, and inquiries.
• Complete nightly audit procedures, balancing daily transactions and verifying accuracy.
• Prepare and distribute reports for hotel leadership and departments.
• Monitor property activity and maintain a secure environment during overnight hours.
• Handle guest concerns with professionalism, empathy, and effective problem-solving.
• Process payments and maintain compliance with all cash-handling and accounting procedures.
• Collaborate with overnight housekeeping, security, and engineering when needed.
• Uphold the polished, guest-focused service experience that defines the Hyatt Regency New Orleans.

Skills

Overnight shifts

Attention to detail

Cash handling

Guest service

Communication skills

Independence

Job description

Step into a key role that ensures exceptional service round-the-clock at one of New Orleans' premier hotels. As a Night Auditor at the Hyatt Regency New Orleans, you'll represent the hotel during overnight hours - providing warm, attentive guest service while also completing critical financial and operational tasks that keep our front office running smoothly. Located steps from the Superdome and in the heart of downtown's vibrant energy, our hotel welcomes travelers from around the world. If you're dependable, detail-oriented, and enjoy working independently in a calm, late-night environment, this overnight position is the perfect opportunity to shine.

What You'll Do

• Welcome and assist guests with late-night check-ins, check-outs, and inquiries
• Complete nightly audit procedures, balancing daily transactions and verifying accuracy
• Prepare and distribute reports for hotel leadership and departments
• Monitor property activity and maintain a secure environment during overnight hours
• Handle guest concerns with professionalism, empathy, and effective problem-solving
• Process payments and maintain compliance with all cash-handling and accounting procedures
• Collaborate with overnight housekeeping, security, and engineering when needed
• Uphold the polished, guest-focused service experience that defines the Hyatt Regency New Orleans

At Hyatt, we care for people so they can be their best - and that includes every colleague who joins our team. As part of the Front Office team at Hyatt Regency New Orleans, you'll enjoy a comprehensive benefits package designed to support your well-being, growth, and future.

Benefits Include:

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
• Affordable Benefits after 30 days - Full-time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
• Referral Bonuses up to $500.00 - For bringing new members to our team
• Free and Discounted Room Nights at Hyatt hotels around the world
• Paid Time Off - Holiday pay, new child leave, and personal days
• Healthcare FSA - Save money on eligible medical expenses
• Financial Perks - 401(k) with company match and discounted employee stock purchase plan
• Employee Assistance Program - 24/7 emotional support, legal guidance, and personal & financial resources
• Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What We're Looking For

• Ability to work overnight shifts (including weekends and holidays) is required
• Strong attention to detail and comfort with basic accounting procedures
• Previous hotel or front desk experience preferred
• Excellent communication and customer service skills
• Ability to work independently and remain focused in a quiet, late-night setting
• Dependability, professionalism, and a guest-service mindset