Overnight Front Desk Associate: Welcoming Gym Members

Planet Fitness; Bend (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Planet Fitness in Bend, OR is seeking a Front Desk Associate to be the friendly first point of contact for members and guests. You will help deliver a clean, welcoming club experience and assist with daily front desk operations and member inquiries.

Responsibilities include greeting guests, processing check-ins and renewals, guiding members to services, maintaining tidy front desk areas, and collaborating with the team to ensure a positive, safe environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members and handle billing/renewals.
• Maintain a tidy, welcoming front desk area and ensure club areas are clean.
• Promote memberships and services to potential members.
• Collaborate with team to meet club goals and deliver excellent service.

Skills

Customer service

Communication

Interpersonal skills

Computer skills

Positive attitude

Multitasking

Flexible hours

Team player

Education

High school diploma or equivalent

Job description

Planet Fitness in Bend, OR is seeking a Front Desk Associate to be the friendly first point of contact for members and guests. You will help deliver a clean, welcoming club experience and assist with daily front desk operations and member inquiries.

Responsibilities include greeting guests, processing check-ins and renewals, guiding members to services, maintaining tidy front desk areas, and collaborating with the team to ensure a positive, safe environment.