Night Front Desk Associate - Welcoming Gym Members

Planet Fitness; Salem (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Salem, OR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly service and ensuring a clean, welcoming club.

You will check in members, answer questions about memberships, handle transactions, and help keep the front desk, locker rooms, and restrooms tidy all day. Previous customer service is preferred; flexibility to work evenings and weekends is required.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet members and guests in a friendly and professional manner, ensuring everyone feels welcome.
• Assist members with inquiries about memberships, policies, and gym services.
• Check-in members and handle membership-related transactions (billing, renewals).
• Maintain a tidy front desk area and ensure club areas are clean, stocked, and presentable.
• Educate potential members about benefits and encourage sign-ups for memberships and services.
• Collaborate with team members and management to achieve club goals and deliver excellent service.

Skills

Customer service

Communication skills

Computer skills

Teamwork

Multitasking

Education

High school diploma

Tools

POS systems

Job description

Planet Fitness in Salem, OR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly service and ensuring a clean, welcoming club.

You will check in members, answer questions about memberships, handle transactions, and help keep the front desk, locker rooms, and restrooms tidy all day. Previous customer service is preferred; flexibility to work evenings and weekends is required.