Overnight Front Desk & Security Associate

FirstService Residential; Key Biscayne (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Time off benefits

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in Florida to greet residents and guests, monitor access control, and manage daily logs and communications. The role requires strong customer service, multi-tasking, and the ability to respond to emergencies with composure.

Schedule is Tuesday-Saturday 6:30am-2:30pm with Sundays and Mondays off. Compensation is $19.50 per hour, with full comprehensive benefits including health, dental, vision, paid holidays, time off, and a 401k match.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Job description

FirstService Residential is seeking a Front Desk Associate in Florida to greet residents and guests, monitor access control, and manage daily logs and communications. The role requires strong customer service, multi-tasking, and the ability to respond to emergencies with composure.

Schedule is Tuesday-Saturday 6:30am-2:30pm with Sundays and Mondays off. Compensation is $19.50 per hour, with full comprehensive benefits including health, dental, vision, paid holidays, time off, and a 401k match.