Overnight Front Desk Associate – Guest Services

Navy Exchange Service Command; El Centro (CA); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

PAID ANNUAL AND SICK LEAVE

MEDICAL/DENTAL INSURANCE

FLEXIBLE SPENDING ACCOUNT

PENSION PLAN

401K SAVINGS PLAN - UP TO 3% MATCH

SHORT TERM DISABILITY/LONG TERM DISDIb

LIFE INSURANCE

TAX FREE SHOPPING PRIVILEGES

FREE BUS PASSES/FREE PARKING

DISCOUNTED TICKETS AT MWR

ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job summary

Navy Exchange Service Command in El Centro, California, is seeking a front desk associate for Navy Lodging properties. The role handles guest check-ins/outs, reservations, payments, and inquiries, ensuring high-quality service and accurate record-keeping.

Overnight shifts are regularly scheduled, with a strong emphasis on guest satisfaction and security. The position requires one year of clerical experience and the ability to operate complex lodging systems, answer questions, and resolve issues.

Qualifications

• One year of general office clerical experience.
• One year progressively responsible experience related to the position.
• Education may substitute for experience per policy.

Responsibilities

• Greet guests and handle front desk operations.
• Process reservations, payments, and check-in/check-out procedures.
• Operate the Property Management System (PMS) and POS for transactions.
• Maintain guest privacy and security of records.

Skills

Customer service

Communication

Multitasking

Tools

PMS

POS

Reservation system

Job description

Navy Exchange Service Command in El Centro, California, is seeking a front desk associate for Navy Lodging properties. The role handles guest check-ins/outs, reservations, payments, and inquiries, ensuring high-quality service and accurate record-keeping.

Overnight shifts are regularly scheduled, with a strong emphasis on guest satisfaction and security. The position requires one year of clerical experience and the ability to operate complex lodging systems, answer questions, and resolve issues.