Overnight Front Desk Associate — Full Benefits

FirstService Residential; Florida; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

401k with company match

Paid holidays

Full-time schedule

Job summary

FirstService Residential seeks a Front Desk Associate to deliver exceptional resident services and maintain access control in a dynamic property setting.

You will greet residents and guests, log daily activities, and support safety procedures with strong communication skills and reliability.

This full-time role includes benefits, a stable schedule, and opportunities to work with a diverse team while ensuring a secure, welcoming building environment.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy preferred.
• Effective written and verbal communication skills.
• Multilingualism desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Greet residents and guests; manage access and visitor flow.
• Monitor and operate electronic security control systems.
• Respond to emergencies in a timely, organized manner.
• Maintain daily logs, records, and forms.
• Resolve and follow up on complaints and issues.
• Support the on-site property manager with duties as needed.
• Follow safety procedures and maintain a safe work environment.

Skills

Customer service

Communication

Multilingual

Computer literacy

Attention to detail

Ability to multitask

Education

High school diploma or equivalent

Business or hospitality coursework

Job description

FirstService Residential seeks a Front Desk Associate to deliver exceptional resident services and maintain access control in a dynamic property setting.

You will greet residents and guests, log daily activities, and support safety procedures with strong communication skills and reliability.

This full-time role includes benefits, a stable schedule, and opportunities to work with a diverse team while ensuring a secure, welcoming building environment.