Overnight Front Desk Agent | Flexible Scheduling

BINGHAMTON MOTOR INN CORP

New Jersey

Sur place

USD 21 000 - 30 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Résumé du poste

Binghamton Motor Inn Corp seeks a positive, friendly Front Desk Overnight Agent to deliver exceptional service to hotel guests. You will assist with check-in/check-out, issue room keys, process payments, and coordinate with housekeeping to ensure room availability.

Strong communication and a calm demeanor are essential for handling challenging situations. Responsibilities include answering inquiries via phone/email/in person, building rapport with guests, describing room features, and

Qualifications

Friendly and outgoing personality.
Familiarity with hospitality industry standards.
Proficient in English; knowledge of other languages is a plus.
Computer literacy.
Able to resolve issues with a customer-focused orientation.
Able to lift 30 pounds.

Responsabilités

Monitor hotel operations knowledge and activities.
Take reservations and answer questions via phone, email, and in-person.
Build rapport with guests and identify their needs through friendly conversation and open-ended questions.
Describe the features and amenities of guest rooms.
Ensure compliance with health and quality standards.