Hotel Front Desk Agent — Growth & Perks

Island Hospitality Management; City of Syracuse (NY); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Bonus program

Free room nights

Employee discounts

Recognition bonus

Tickets at Work

Career growth

Referral bonus

Job summary

Island Hospitality Management is seeking a friendly Front Desk Agent to join our team in Syracuse. This part-time role handles guest check-in/check-out, processes payments, and provides information to guests and vendors, ensuring a smooth stay.

The ideal candidate delivers outstanding guest service in a fast-paced environment, has strong communication skills, and is flexible with scheduling. Hotel experience is preferred, with opportunities for growth within our properties.

Qualifications

• Experience in front desk operations and guest services.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexible scheduling availability.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Customer service

Team player

Problem solving

Stress management

Guest assistance

Job description

Island Hospitality Management is seeking a friendly Front Desk Agent to join our team in Syracuse. This part-time role handles guest check-in/check-out, processes payments, and provides information to guests and vendors, ensuring a smooth stay.

The ideal candidate delivers outstanding guest service in a fast-paced environment, has strong communication skills, and is flexible with scheduling. Hotel experience is preferred, with opportunities for growth within our properties.