Overnight Front Desk Agent - Elevate Guest Experience

RadNet, Inc.; Pocono, Northern (ID, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Pocono Manor, PA is seeking an Overnight Front Desk Agent. You will provide attentive, courteous, and efficient service during check-in, stay, and checkout, while maximizing room revenue and occupancy.

As part of our leadership team, you’ll Lead with Love, guide and support associates, and ensure smooth daily operations. This is an hourly wage role with an increase due to shift differential.

Qualifications

• College courses in hotel/motel management are helpful.
• Previous hospitality or related experience helpful.
• Computer experience required.

Responsibilities

• Check guests in/out in a friendly, efficient, courteous and confidential manner.
• Greet and welcome guests at the Front Desk in accordance with resort standards.
• Perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Fully comprehend and operate all relevant aspects of the Front Desk computer system, copiers, fax machines and other office equipment.

Skills

Customer service

Computer skills

Hospitality experience

Education

Hotel/motel management courses

Tools

Front Desk software

Job description

Kalahari Resorts & Conventions in Pocono Manor, PA is seeking an Overnight Front Desk Agent. You will provide attentive, courteous, and efficient service during check-in, stay, and checkout, while maximizing room revenue and occupancy.

As part of our leadership team, you’ll Lead with Love, guide and support associates, and ensure smooth daily operations. This is an hourly wage role with an increase due to shift differential.