Overnight Freight Customer Support Specialist

Dayton Freight Lines; Collinsville (IL); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k)

Paid holidays

Paid vacation and personal days

Competitive weekly pay

Customized training program

Professional work environment

Job summary

Dayton Freight Lines in Collinsville, Illinois is looking for a Customer Service Representative to assist with inquiries including freight pickup requests and rate quotes. The role includes preparing bills of lading and maintaining communication with internal and external clients. Candidates should possess strong communication skills, proficiency in Microsoft Office, and experience in handling high volume phone calls. The position offers starting pay of $18.50 per hour and a comprehensive benefits package.

Qualifications

• Must have excellent communication and customer service skills.
• Experience in a fast-paced environment is required.
• Proficient in Microsoft Office programs is essential.

Responsibilities

• Assist the Service Center Manager.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and interline companies.
• Support with data entry and freight reports.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

High volume phone calls

Customer service skills

Job description

Dayton Freight Lines in Collinsville, Illinois is looking for a Customer Service Representative to assist with inquiries including freight pickup requests and rate quotes. The role includes preparing bills of lading and maintaining communication with internal and external clients. Candidates should possess strong communication skills, proficiency in Microsoft Office, and experience in handling high volume phone calls. The position offers starting pay of $18.50 per hour and a comprehensive benefits package.