Freight Customer Service Specialist | Growth & 401(k) Match

Dayton Freight Lines, Inc.; Rockford (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k) plan, Company Match

Professional, positive work environment

Competitive weekly pay

Quick advancement

Customized training program

Job summary

Dayton Freight Lines, Inc. is seeking a Customer Service Representative in Rockford, Illinois. The role involves assisting customers with freight-related inquiries, managing communications, and supporting management with various administrative tasks. Candidates must possess exceptional communication skills, be fluent in English, and be legally eligible to work in the U.S. Competitive weekly pay starting at $18.00/hour is offered alongside a positive, people-centered work environment and modern facilities.

Qualifications

• Must be legally eligible to work in the United States.
• Must be at least 18 years of age.
• Fluent in English.

Responsibilities

• Assist Dayton Freight customers with inquiries including freight pickups, rate quotes, and shipment tracing.
• Prepare bills of lading and maintain communication with customers and drivers.
• Support Service Center Manager with administrative tasks.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

Handling high volume phone calls

Exceptional communication skills

Customer service skills

Job description

Dayton Freight Lines, Inc. is seeking a Customer Service Representative in Rockford, Illinois. The role involves assisting customers with freight-related inquiries, managing communications, and supporting management with various administrative tasks. Candidates must possess exceptional communication skills, be fluent in English, and be legally eligible to work in the U.S. Competitive weekly pay starting at $18.00/hour is offered alongside a positive, people-centered work environment and modern facilities.