Freight Customer Service Specialist: Fast-Paced Growth

Dayton Freight Lines; Arcola (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Professional, positive work environment

Modern facilities

Job summary

Dayton Freight Lines is seeking a Customer Service Representative in Arcola, Illinois. The role involves assisting customers with inquiries, preparing documentation, and maintaining communications with drivers and managers. The ideal candidate will possess strong skills in Microsoft Office, exceptional communication abilities, and thrive in a fast-paced environment. Additional benefits include a stable work environment and competitive pay. Join a professional and positive team dedicated to excellent service.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in a fast-paced environment with attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and companies.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling high volume of phone calls

Communication skills

Customer service skills

Job description

Dayton Freight Lines is seeking a Customer Service Representative in Arcola, Illinois. The role involves assisting customers with inquiries, preparing documentation, and maintaining communications with drivers and managers. The ideal candidate will possess strong skills in Microsoft Office, exceptional communication abilities, and thrive in a fast-paced environment. Additional benefits include a stable work environment and competitive pay. Join a professional and positive team dedicated to excellent service.