Customer Service Specialist - Fast-Paced Growth & Training

Dayton Freight Lines; Collinsville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Positive work environment

Modern facilities

Job summary

Dayton Freight Lines in Collinsville, Illinois is seeking a Customer Service Representative to assist with various freight inquiries and provide excellent customer support. Responsibilities include communicating with both external and internal customers, preparing necessary documentation, and providing support to drivers.

The ideal candidate will possess strong Microsoft Office skills, exceptional communication abilities, and experience in a fast-paced environment. This role offers a professional, people-centered work atmosphere with opportunities for advancement.

Qualifications

• Proficient in Microsoft Office programs.
• Strong keyboarding skills.
• Experience in a fast-paced work environment.
• Ability to manage high call volumes.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for managers.
• Provide support to drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Fast-paced environment experience

Handling high volume of phone calls

Communication skills

Customer service skills

Job description

Dayton Freight Lines in Collinsville, Illinois is seeking a Customer Service Representative to assist with various freight inquiries and provide excellent customer support. Responsibilities include communicating with both external and internal customers, preparing necessary documentation, and providing support to drivers.

The ideal candidate will possess strong Microsoft Office skills, exceptional communication abilities, and experience in a fast-paced environment. This role offers a professional, people-centered work atmosphere with opportunities for advancement.