Logistics Customer Support Specialist

Dayton Freight Lines, Inc.; Collinsville (IL); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Comprehensive benefits package

Job summary

A leading freight transportation company in Collinsville is looking for a Customer Service Representative to support customer inquiries related to freight services. You will assist the Service Center Manager, manage communications, and handle various administrative tasks. Ideal candidates will have strong skills in Microsoft Office, exceptional customer service capabilities, and the ability to handle a fast-paced environment. Starting pay is $18.50/hour with growth opportunities and a comprehensive benefits package.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills essential.
• Experience in fast-paced environments needed.
• Ability to handle high volume of phone calls.
• Exceptional communication and customer service skills required.

Responsibilities

• Assist the Service Center Manager.
• Deliver messages for the Service Center Manager.
• Assist Drivers as needed.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and companies.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling high volume of phone calls

Customer service skills

Job description

A leading freight transportation company in Collinsville is looking for a Customer Service Representative to support customer inquiries related to freight services. You will assist the Service Center Manager, manage communications, and handle various administrative tasks. Ideal candidates will have strong skills in Microsoft Office, exceptional customer service capabilities, and the ability to handle a fast-paced environment. Starting pay is $18.50/hour with growth opportunities and a comprehensive benefits package.