Overnight EMS Dispatch Specialist

Global Medical Response; Bay Shore (NY); On-site; USD 33,000 - 41,000; Full time

Job summary

Global Medical Response, Bay Shore, NY, is seeking an Overnight Dispatcher to function as a call-taker and telecommunicator for ambulance requests. You will manage dispatch queues, provide pre-arrival instructions, and coordinate EMS resources to ensure rapid, safe responses.

The role requires a high school diploma (or equivalent) and strong English reading/writing skills, plus experience in EMS, public safety, or medical telecommunications. Overnight hours with premium pay apply.

Qualifications

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or at least 1 year EMS/public safety dispatcher experience.
• Strong reading and writing in English.
• Able to communicate clearly on radio and telephone.

Responsibilities

• Receives, records, and manages requests for ambulance assistance/transport.
• Provides pre-arrival instructions where indicated.
• Allocates EMS resources using approved protocols and decision rules.
• Ensures complete and accurate paperwork prior to shift end.
• Performs data entry including State Run Report data.

Skills

Typing speed

Multitasking

Clear communication

EMS dispatcher

Education

High school diploma

Job description

Global Medical Response, Bay Shore, NY, is seeking an Overnight Dispatcher to function as a call-taker and telecommunicator for ambulance requests. You will manage dispatch queues, provide pre-arrival instructions, and coordinate EMS resources to ensure rapid, safe responses.

The role requires a high school diploma (or equivalent) and strong English reading/writing skills, plus experience in EMS, public safety, or medical telecommunications. Overnight hours with premium pay apply.