EMS Dispatcher & Call-Taker (Part-Time)

Global Medical Response; Lancaster (CA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k

Disability insurance

FSA

HSA

Employee Assistance Program

Paid time off

Job summary

Global Medical Response is seeking a part-time Dispatcher to serve as a call-taker and telecommunicator, handling ambulance request intake and pre-arrival instructions. You will manage documentation, data entry, and routing with an emphasis on accuracy and safety.

The role requires good English literacy, multitasking ability, and familiarity with EMS equipment. You will work in a fast-paced environment supporting emergency medical services.

Qualifications

• High school diploma or equivalent is required.
• Minimal medical/telecommunications training or at least 1 year EMS dispatcher experience preferred.
• Excellent English reading and writing skills are essential.
• Ability to record, transmit and report information accurately.

Responsibilities

• Receives and manages requests for ambulance assistance/transport.
• Provides pre-arrival instructions and coordinates EMS resources as needed.
• Ensures paperwork is complete and accurate before shift end.
• Performs data entry for shift work and state-run reporting as assigned.
• Generates reports and checks for accuracy.
• Locates incident scenes and identifies safe, fastest routes.

Skills

English literacy

Clear radio/phone communication

Multitasking

Typing speed

Basic computer applications

EMS/dispatch experience

Education

High school diploma or equivalent

Tools

EMS equipment

Communications equipment

Job description

Global Medical Response is seeking a part-time Dispatcher to serve as a call-taker and telecommunicator, handling ambulance request intake and pre-arrival instructions. You will manage documentation, data entry, and routing with an emphasis on accuracy and safety.

The role requires good English literacy, multitasking ability, and familiarity with EMS equipment. You will work in a fast-paced environment supporting emergency medical services.