Overnight Customer Service Specialist ($1/hr Premium)

EPIC Fitness Group dba Planet Fitness; West Bloomfield Charter Township (MI); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance (for

Night shift premium $1/hr for 10pm-6am

Free Black Card Membership

401(k) with employer match

Profit sharing

EAP

Descripción de la vacante

Planet Fitness is hiring Overnight and Part-Time Customer Service Representatives in Michigan. You will greet members, assist guests, answer phones, sign up new members, and help ensure a clean, welcoming club environment during shifts from 10:00 PM to 6:00 AM or other hours.

This role emphasizes friendly service, clear communication, and teamwork with an amazing group of gym staff. We offer a set schedule, night-shift premium, and benefits for eligible employees.

Formación

• Prior experience in member services or retail is a plus.
• Ability to greet members warmly and handle inquiries.
• Strong phone etiquette and problem-solving skills.

Responsabilidades

• Greet members and guests, delivering exceptional customer service and creating a welcoming environment.
• Answer phones and assist callers with inquiries.
• Check in members, provide club tours, sign up new members, log amenities, and communicate updates and billing information.
• Respond to member questions and concerns promptly.
• Regular cleaning of the facility and front desk area.

Conocimientos

Customer service orientation

Communication skills

Descripción del empleo

Planet Fitness is hiring Overnight and Part-Time Customer Service Representatives in Michigan. You will greet members, assist guests, answer phones, sign up new members, and help ensure a clean, welcoming club environment during shifts from 10:00 PM to 6:00 AM or other hours.

This role emphasizes friendly service, clear communication, and teamwork with an amazing group of gym staff. We offer a set schedule, night-shift premium, and benefits for eligible employees.