Member Experience Specialist (Overnight)

EPIC Fitness Group dba Planet Fitness; Saginaw (MI); Sur place; USD 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Great growth opportunities

Set Schedule

Medical, Dental and Vision insurance

Employee Referral Bonus Program

Overnight premium $1/hr

Free Black Card Membership

401(k) with employer match

Profit sharing

Clean work environment

Résumé du poste

Planet Fitness in Saginaw, MI is hiring a Customer Service Representative for full-time and overnight (10pm-6am) roles. The position includes greeting members, handling inquiries, signing up new members, and maintaining a clean club environment.

Eligible employees receive medical, dental and vision benefits, a 1$/hr overnight premium, and 401(k) with match, plus profit sharing. Join a team with great growth opportunities, a set schedule, and an emphasis on a welcoming, Judgement Free environment

Responsabilités

• Greet members and guests, providing exceptional customer service and making them feel welcome.
• Answer phones in a friendly manner and assist callers with questions.
• Check in members, give tours of the club and sign up new members; log amenities and communicate updates.
• Respond to member questions and concerns in a timely, professional manner.
• Regular cleaning of the facility, bathrooms, equipment and front desk area.

Connaissances

Customer service

Description du poste

Planet Fitness in Saginaw, MI is hiring a Customer Service Representative for full-time and overnight (10pm-6am) roles. The position includes greeting members, handling inquiries, signing up new members, and maintaining a clean club environment.

Eligible employees receive medical, dental and vision benefits, a 1$/hr overnight premium, and 401(k) with match, plus profit sharing. Join a team with great growth opportunities, a set schedule, and an emphasis on a welcoming, Judgement Free environment