Overnight Customer Service Rep — Growth & Benefits

Uline; Gurnee (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Bonuses

Paid time off

Tuition assistance

Job summary

Uline is seeking an Overnight Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This is an on-site, full-time role based at the Kenosha Branch with 4-day or 5-day schedules, including weekends.

You’ll receive best-in-class training, develop problem-solving and communication skills, and have opportunities to grow within a family-owned company. Uline emphasizes exceptional training, daily responsibilities, and comprehensive benefits.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication

Problem-solving

Listening

Education

High school diploma

Bachelor’s degree preferred

Job description

Uline is seeking an Overnight Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This is an on-site, full-time role based at the Kenosha Branch with 4-day or 5-day schedules, including weekends.

You’ll receive best-in-class training, develop problem-solving and communication skills, and have opportunities to grow within a family-owned company. Uline emphasizes exceptional training, daily responsibilities, and comprehensive benefits.