Overnight Customer Service Coordinator - 3rd Shift (Temp)

CBRE Group, Inc.; Greenville (TX); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Shift differential

Overnight schedule

Career growth

Job summary

CBRE is seeking a motivated Customer Service Coordinator to support a major telecommunications client in Greenville, TX. You will serve as the primary contact for facility-related service requests, coordinate service delivery, manage work orders, and maintain records.

Roles involve assisting with onboarding, training new team members, and delivering exceptional customer service in a fast-paced environment on a fully onsite 3rd shift schedule (Wed-Sun, 10:00 PM–6:30 AM).

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of customer service, administrative support, call center, dispatching, or related experience.
• Strong communication and interpersonal skills.
• Intermediate proficiency with Microsoft Office Suite.
• Experience with ticketing systems, CMMS, or service management software preferred.
• Typing speed of 45–50 words per minute.

Responsibilities

• Respond to customer inquiries and service requests via phone, email, and tickets.
• Monitor facility systems and alarms, follow escalation guidelines.
• Create, track, and manage service tickets in designated systems.
• Dispatch work orders to vendors for timely completion.
• Run daily operational reports to assist field teams.

Skills

Customer service

Administrative support

Call center

Dispatching

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

CMMS

Job description

CBRE is seeking a motivated Customer Service Coordinator to support a major telecommunications client in Greenville, TX. You will serve as the primary contact for facility-related service requests, coordinate service delivery, manage work orders, and maintain records.

Roles involve assisting with onboarding, training new team members, and delivering exceptional customer service in a fast-paced environment on a fully onsite 3rd shift schedule (Wed-Sun, 10:00 PM–6:30 AM).