Onsite Evening Service Coordinator (Temp) - Telecom

CBRE Group, Inc.; Greenville (TX); On-site; USD 39,000 - 40,000; Part time

Job summary

CBRE Group, Inc. is seeking a customer service coordinator (Temporary) for onsite work in Greenville, TX. You will be the primary contact for facility-related service requests, coordinating with vendors and internal teams to ensure timely issue resolution and accuracy.

The role emphasizes problem-solving, strong communication, and the ability to thrive in a fast-paced environment while delivering exceptional customer service. Work schedule is Tue-Sat, 2:00 PM–10:30 PM, onsite.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of customer service or related experience.
• Proficiency with Microsoft Office.
• Experience with CMMS or service management software preferred.
• Ability to type 45–50 wpm.
• Strong communication and organizational skills.
• Ability to work independently with attention to detail.

Responsibilities

• Respond to customer inquiries and service requests via phone, email, and systems.
• Monitor facility systems and alarm notifications and escalate as needed.
• Create and manage service tickets within designated systems.
• Dispatch work orders to vendors for timely completion.
• Run daily reports to assist field teams with troubleshooting.
• Communicate work order status with customers, vendors, and internal teams.
• Maintain records in CMMS and other systems.
• Assist with onboarding and training new team members.
• Deliver exceptional customer service with accuracy and professionalism.

Skills

Customer service

Communication

Multitasking

Typing

Microsoft Office

Education

High School Diploma or GED

Tools

CMMS / Service Management

Ticketing systems

Microsoft Office Suite

Job description

CBRE Group, Inc. is seeking a customer service coordinator (Temporary) for onsite work in Greenville, TX. You will be the primary contact for facility-related service requests, coordinating with vendors and internal teams to ensure timely issue resolution and accuracy.

The role emphasizes problem-solving, strong communication, and the ability to thrive in a fast-paced environment while delivering exceptional customer service. Work schedule is Tue-Sat, 2:00 PM–10:30 PM, onsite.