Overnight Crisis Advocate (Hybrid)

Ywcahbg; Harrisburg (Dauphin County); Hybrid; USD 27,552 - 31,684; Part time

Benefits offered by this job

On-call shift stipend

Holiday pay

Job summary

YWCA Greater Harrisburg is seeking a compassionate Part-Time On-Call Crisis Advocate to support individuals affected by domestic and sexual violence. The role blends remote and on-site duties, requiring rapid 30-minute response to in-person needs, including overnight coverage from 12:00 a.m. to 8:00 a.m.

with a minimum of 3 shifts weekly. Compensation includes a $150 on-call shift stipend ($175 on holidays) plus $21.00 per hour for actual time worked. A two-week in-person training is mandatory.

Qualifications

• Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history.
• Experience in advocacy, social work or other supportive services preferred.
• Must have reliable vehicle and reside within 30 minutes of Harrisburg.
• FBI, Child Abuse, and State Police Clearances required.

Responsibilities

• Answer the 24-hour hotline and provide comprehensive service support.
• Respond to hospitals for domestic violence, sexual assault, or human trafficking victims.
• Conduct shelter assessments, intakes and orientations for survivors.
• Assist with safety planning and rights information.
• Offer crisis intervention and emotional support using trauma-informed practices.
• Coordinate referrals to legal, medical and housing services.
• Document interactions and referrals per agency policies.
• Collaborate with law enforcement and medical professionals to ensure comprehensive care.
• Maintain confidentiality and follow ethical and legal guidelines.
• Attend trainings and meetings for ongoing professional development.

Skills

Advocacy

Crisis intervention

Trauma-informed care

Communication

Education

Bachelor’s degree in human services or related field

Associate’s Degree with 2 years relevant work history

Job description

YWCA Greater Harrisburg is seeking a compassionate Part-Time On-Call Crisis Advocate to support individuals affected by domestic and sexual violence. The role blends remote and on-site duties, requiring rapid 30-minute response to in-person needs, including overnight coverage from 12:00 a.m. to 8:00 a.m.

with a minimum of 3 shifts weekly. Compensation includes a $150 on-call shift stipend ($175 on holidays) plus $21.00 per hour for actual time worked. A two-week in-person training is mandatory.