Crisis Advocate & Counselor — Empower Victims & Community

YWCA Greater Harrisburg; Harrisburg (Dauphin County); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Coverage

Employee Assistance Program

Life Insurance

Disability Insurance

Pension Retirement Plan

403(b) Retirement Plan

Paid Time Off

11 Paid Holidays

Job summary

The YWCA Greater Harrisburg is seeking a full-time Crisis Advocate and Counselor to provide crucial intervention and support for individuals affected by domestic and sexual violence. The role includes crisis response, hotline counseling, shelter support, and short-term counseling within a client-centered framework.

Starting salary is $24/hr with 37.5 hours per week and on-call responsibilities. Shifts include Sun-Thu 8am‑4pm or Tue-Sat 4pm‑midnight; extensive benefits are offered.

Qualifications

• Bachelor's degree in human services, criminal justice, or related field; or Associate's with 2 years relevant experience.
• Prior advocacy, social work, or other supportive services experience.
• Must possess clearances: FBI, Child Abuse, and State Police.

Responsibilities

• Respond to crisis intervention needs via hotline, walk-ins, accompaniments, and crisis coverage for victims.
• Provide individual and group counseling, advocacy, referrals, crisis outreach, and follow-up services.
• Maintain counseling caseload and complete documentation and required reports.
• Provide shelter and support services including intakes and inspections.
• Facilitate support groups; assist with training of volunteers and new staff.
• Provide overnight, holiday, and occasional evening crisis coverage as assigned.
• Maintain confidentiality and follow YWCA policies and expectations.
• Support community awareness, prevention education, and DV/SA awareness activities.
• Participate in staff meetings, reviews, trainings, and other department activities.
• Provide administrative support for VIP/VOCA programming.

Skills

Advocacy experience

Education

Bachelor's degree in human services, criminal justice, or related field

Associate's Degree with 2 years of relevant experience

Tools

FBI Clearance

Child Abuse Clearance

State Police Clearance

Job description

The YWCA Greater Harrisburg is seeking a full-time Crisis Advocate and Counselor to provide crucial intervention and support for individuals affected by domestic and sexual violence. The role includes crisis response, hotline counseling, shelter support, and short-term counseling within a client-centered framework.

Starting salary is $24/hr with 37.5 hours per week and on-call responsibilities. Shifts include Sun-Thu 8am‑4pm or Tue-Sat 4pm‑midnight; extensive benefits are offered.