Overnight Concierge - Luxury Residence & Guest Services

Barkan Management Company, Inc.; Cambridge (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Life Insurance

Short and Long-Term Disability

Paid Time Off

401(k) Match

Group Legal/Critical Illness/Hospital/

Employee Assistance Program

Job summary

Barkan Management Company, Inc. is seeking an Overnight Concierge to greet residents and visitors, ensure a secure environment, and coordinate personal services. This full-time role emphasizes professionalism, responsiveness, and high standards of service.

You will manage front desk operations, assist with deliveries, and collaborate with maintenance and security teams to resolve issues promptly. The ideal candidate has strong hospitality experience and exceptional communication skills.

Qualifications

• Demonstrated experience in service and hospitality.
• Outstanding communication skills in professional settings.
• Pride in appearance and service excellence.

Responsibilities

• Maintain complete knowledge of rules, regulations, and policies.
• Welcome residents and guests professionally and accommodate requests.
• Announce guests to units and coordinate with service providers.
• Ensure front lobby is well maintained and secure perimeter.
• Receive resident calls for maintenance or personal services and coordinate accordingly.
• Supervise Page staff and ensure proper uniform and attendance.
• Log and track deliveries, mail, and dry cleaning per policy.
• Document resident requests and incidents and escalate as needed.

Skills

Communication skills

Hospitality experience

Education

High school diploma

Job description

Barkan Management Company, Inc. is seeking an Overnight Concierge to greet residents and visitors, ensure a secure environment, and coordinate personal services. This full-time role emphasizes professionalism, responsiveness, and high standards of service.

You will manage front desk operations, assist with deliveries, and collaborate with maintenance and security teams to resolve issues promptly. The ideal candidate has strong hospitality experience and exceptional communication skills.