Luxury Concierge & Front Desk Lead

Barkan Management Company, Inc.; Alexandria (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

401(k) Match

Legal/Critical Illness/Hospitalization

Employee Assistance Program

Job summary

Barkan Management Company, Inc. in Alexandria, VA is seeking a Concierge to maintain a secure, inviting environment for residents at a class A luxury property.

You will greet residents and visitors, coordinate personal services, and ensure front desk operations run smoothly. You’ll work with building staff to handle deliveries, maintenance requests, and community information, while upholding building rules and promoting exceptional service.

Qualifications

• Extensive hospitality experience and a focus on service excellence.
• Outstanding communication skills, both written and spoken.
• Pride in appearance and professional presentation.

Responsibilities

• Greet residents and visitors at the front desk in a professional manner.
• Coordinate personal services and fulfill resident requests promptly.
• Receive deliveries and manage mail, dry cleaning, and related tasks.
• Monitor and enforce front desk policies, badges, and access control.
• Log and track resident requests and repair/maintenance tickets.
• Collaborate with building staff and vendors to ensure smooth operations.

Skills

Hospitality experience

Communication skills

Professional appearance

Job description

Barkan Management Company, Inc. in Alexandria, VA is seeking a Concierge to maintain a secure, inviting environment for residents at a class A luxury property.

You will greet residents and visitors, coordinate personal services, and ensure front desk operations run smoothly. You’ll work with building staff to handle deliveries, maintenance requests, and community information, while upholding building rules and promoting exceptional service.