Night Concierge & Guest Experience Specialist

Planned Companies; Atlanta (GA); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K with employer match

Résumé du poste

Planned Companies’ Concierge team is hiring for a Sunday to Thursday overnight shift from 11 pm to 7 am. The role focuses on warmly welcoming tenants, guests, and vendors and providing tailored assistance to enhance their experience within the property.

Responsibilities include coordinating reservations, guiding visitors, and coordinating with vendors while maintaining security and documentation. This position supports a safe, clean, and inviting lobby environment.

Qualifications

• 2+ years of Night Auditor or Concierge experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsabilités

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, and activities.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and manage keys & access cards.

Connaissances

Communication skills

Basic computer skills

Multitasking

Time management

Local attractions knowledge

Description du poste

Planned Companies’ Concierge team is hiring for a Sunday to Thursday overnight shift from 11 pm to 7 am. The role focuses on warmly welcoming tenants, guests, and vendors and providing tailored assistance to enhance their experience within the property.

Responsibilities include coordinating reservations, guiding visitors, and coordinating with vendors while maintaining security and documentation. This position supports a safe, clean, and inviting lobby environment.