Overnight Concierge — Premium 24/7 Resident Experience

Comstock Companies; Rockville (MD); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive Salary

Generous Benefit Package

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Job summary

A leading property management firm in Rockville, Maryland is seeking a concierge to deliver exceptional customer service. The ideal candidate will have a strong customer service background and be able to work flexible hours including weekends. This role involves greeting guests, managing calls, and ensuring a welcoming environment for residents. Benefits include a competitive salary, generous benefits package, and opportunities for career advancement within the company.

Qualifications

• 1 year of concierge or high-end customer service experience is preferred.
• Must be able to work weekends and holidays.
• Exceptional oral and written communication skills.

Responsibilities

• Provide Class 'A' customer service.
• Greet all visitors and manage incoming calls.
• Complete daily building walks.

Skills

Customer service

Strong communication skills

Problem-solving

Ability to multitask

Teamwork

Self-motivation

Education

High School Diploma or equivalent (GED)

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

A leading property management firm in Rockville, Maryland is seeking a concierge to deliver exceptional customer service. The ideal candidate will have a strong customer service background and be able to work flexible hours including weekends. This role involves greeting guests, managing calls, and ensuring a welcoming environment for residents. Benefits include a competitive salary, generous benefits package, and opportunities for career advancement within the company.