Luxury Front Desk Concierge & Resident Services

Related; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Local 32 BJ Benefits

Job summary

Related Management Company is hiring a Concierge to greet residents and guests with warmth, manage deliveries, and maintain an inviting lobby. You will support leasing tours, events, and resident engagement while ensuring security and smooth operations across daily front-desk activities.

The role emphasizes professionalism, organization, and a service-first mindset, with a schedule Thu-Mon 3pm-11pm and Local 32 BJ benefits. Join a team focused on exceptional resident experiences.

Qualifications

• 1–3 years in hospitality or luxury properties preferred.
• Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office).
• Ability to lift up to 50 lbs and stand for long periods.
• High school diploma or equivalent.

Responsibilities

• Greet residents and guests with warmth.
• Announce visitors and manage deliveries.
• Keep the lobby calm, clean, and inviting.
• Support leasing tours and resident events with a polished front desk presence.
• Conduct lobby checks for lighting, music, scent, and overall atmosphere.
• Monitor building camera systems and logs.
• Track vendor activity and access procedures.
• Respond to safety concerns calmly and appropriately.
• Log and organize packages and deliveries using digital tools.
• Manage visitor logs and resident preferences.

Skills

Customer service

Hospitality

Digital tools

Physical endurance

Professional demeanor

Education

High school diploma or equivalent

Tools

CRM platforms

MS Office

Email clients

Job description

Related Management Company is hiring a Concierge to greet residents and guests with warmth, manage deliveries, and maintain an inviting lobby. You will support leasing tours, events, and resident engagement while ensuring security and smooth operations across daily front-desk activities.

The role emphasizes professionalism, organization, and a service-first mindset, with a schedule Thu-Mon 3pm-11pm and Local 32 BJ benefits. Join a team focused on exceptional resident experiences.