Overnight Club Sales & Member Experience

24 Hour Fitness; San Diego (CA); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Club Membership

Employee Assistance Program (EAP)

401k Savings and Investment Plan

Health coverage (as eligible)

Descrizione del lavoro

24 Hour Fitness in San Diego is seeking an overnight Sales & Service Overnight (SSO) member of the Club Operations team. You will greet members, handle check-ins, answer questions, and guide guests toward membership options.

You’ll also support onboarding with personal trainers and promote in-club promotions to boost revenue and member satisfaction. Responsibilities emphasize friendly service, clean environments, and effective communication, with opportunities to earn through the Fitness Sales

Competenze

• High School diploma or GED required.
• CPR and AED certification from approved organization required (provided by company).
• Must complete SSO training prior to solo front desk work.
• 6–12 months in customer service preferred; overnight shift experience preferred.

Mansioni

• Greet members warmly at check-in and respond to needs promptly.
• Resolve member concerns and escalate when needed through proper channels.
• Maintain clean, safe club environment on floor and in locker rooms.
• Promote tours, memberships, and in‑club promotions to drive enrollment.

Conoscenze

Customer service

Communication skills

Organization

Attention to detail

Phone handling

Formazione

High School diploma or GED

CPR/AED certification

SSO training prior to working alone

Strumenti

Club systems

General computer skills

Descrizione del lavoro

24 Hour Fitness in San Diego is seeking an overnight Sales & Service Overnight (SSO) member of the Club Operations team. You will greet members, handle check-ins, answer questions, and guide guests toward membership options.

You’ll also support onboarding with personal trainers and promote in-club promotions to boost revenue and member satisfaction. Responsibilities emphasize friendly service, clean environments, and effective communication, with opportunities to earn through the Fitness Sales