Overnight Club Sales & Service Specialist

24 Hour Fitness; Hayward (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free club membership

Employee Assistance Program

Company-paid insurance options

Job summary

24 Hour Fitness in Hayward, CA is seeking an Overnight Sales & Service Overnight (SSO) to drive member engagement and deliver exceptional service. You will greet members, answer questions, promote services, and help members progress toward fitness goals.

The role requires staying overnight, maintaining a welcoming environment, and collaborating with the Sales & Service team to meet performance goals. Training is provided; benefits include free club membership and more.

Qualifications

• High school diploma or GED required.
• CPR and AED certification required; provided by the company.
• SSO training (Club Orientation and Club Safety) prior to working alone at front desk.

Responsibilities

• Greet members and guests, assist with check-in.
• Answer membership questions and promote services.
• Resolve member concerns and escalate when needed.
• Maintain club cleanliness and safe environment on the floor and locker rooms.
• Promote in-club promotions and services (Personal Training, Add-Ons).
• Assist with tours and onboarding of new members.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma or GED

CPR & AED certification

Tools

Computer skills

Job description

24 Hour Fitness in Hayward, CA is seeking an Overnight Sales & Service Overnight (SSO) to drive member engagement and deliver exceptional service. You will greet members, answer questions, promote services, and help members progress toward fitness goals.

The role requires staying overnight, maintaining a welcoming environment, and collaborating with the Sales & Service team to meet performance goals. Training is provided; benefits include free club membership and more.