Client Services Coordinator - Veterinary Care Team

Kansas State University; Manhattan (KS); On-site; USD 21,000 - 23,000; Full time

Job summary

Kansas State University’s Veterinary Health Center in Manhattan, KS seeks a Client Services Assistant to join the Small Animal Surgery & Referral Coordination team. You will be the first contact for callers, coordinating patient appointments and consultations while delivering exemplary customer service.

Working hours are Monday–Friday, 8am–5pm. The role emphasizes professional communication, multitasking in a fast-paced environment, and collaboration with referring veterinarians and staff to

Qualifications

• High school diploma or equivalent required.
• One year of relevant experience preferred.
• Ability to multitask in a high-stress environment.

Responsibilities

• Provide professional customer service to clients and referring veterinarians.
• Answer and route multiple phone lines and coordinate appointments and consultations.
• Support Small Animal Surgery & Referral Coordination team to facilitate patient care.

Skills

Excellent communication

Interpersonal skills

Multitasking

Telephone handling

Professional demeanor

Computer proficiency

Education

High school diploma (or equivalent)

Job description

Kansas State University’s Veterinary Health Center in Manhattan, KS seeks a Client Services Assistant to join the Small Animal Surgery & Referral Coordination team. You will be the first contact for callers, coordinating patient appointments and consultations while delivering exemplary customer service.

Working hours are Monday–Friday, 8am–5pm. The role emphasizes professional communication, multitasking in a fast-paced environment, and collaboration with referring veterinarians and staff to