Client Services Assistant - Large Animal Desk

Kansas State University; Manhattan (KS); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life insurance

Retirement plan

Paid time off

Résumé du poste

Kansas State University's Veterinary Health Center in Manhattan, KS, is seeking a Client Services Assistant for the Large Animal Client Services Desk. You will answer phones, schedule appointments, and review medical records for completeness while supporting a team dedicated to excellent patient care and service. Hours are Monday–Friday, 8 a.m.

to 5 p.m. On-site work in Manhattan, Kansas, with a comprehensive benefits package including vacation days, health and life insurance, and retirement

Qualifications

• Requires a high school diploma (or equivalent).
• One year of relevant experience.
• Bachelor's degree or at least two years of post-high school experience.
• Experience with veterinary hospital management software such as Instinct is a plus.
• Good public relations skills, including ability to communicate professionally under stress.

Responsabilités

• Answer phones and schedule appointments.
• Review medical records for completeness.
• Provide quality client services at the Large Animal Client Services Desk.
• Coordinate with the veterinary team to ensure smooth client flow.

Connaissances

High school diploma

One year experience

Multi-line phone system

Public relations

Medical terminology

Data entry

Formation

Bachelor's degree

Post-high school experience

Outils

Instinct

Description du poste

About This Role

The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking a Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. This position is responsible for providing quality client services in the Large Animal Client Services Desk area in the Veterinary Health Center, as well as providing clerical and administrative support for Client Services. Duties may include answering phones, scheduling appointments, and reviewing medical records for completeness. Working hours for this position will be Monday-Friday, 8a.m. to 5p.m.

About Us

The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. The VHC strives to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. The Veterinary Health Center is located in Manhattan, Kansas which is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes 24 vacation days plus other paid time off (holidays, sick, and discretionary), health insurance, life insurance, and retirement plans. To see what benefits are available, please visit: www.ksvhc.org/about/employment/recruitment.html

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

• Requires a high school diploma (or equivalent)
• One year of relevant experience.
  Requirements may be met through a combination of education and experience.)

Preferred Qualifications:

• Bachelor's degree or at least two years of post-high school experience.
• Two years experience in clerical or office support work preferred.
• Training in general office practice.
• Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position.
• Good public relations skills, including the ability to communicate professionally under stress.
• Working knowledge of medical terminology.
• Computer skills, including knowledge of word processing computer software and medical data base programs.
• Ability and skills to efficiently coordinate calls on a multi-line telephone system.
• Ability to collaborate with established procedures, protocol and instruction from supervisor.
• Ability to complete data entry in computer system accurately and in a timely fashion.
• Ability to apply skills of a service-oriented nature position to the public, faculty and students in order to promote harmonious working relationships and excellent veterinary medical care for patients.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Application Window

Applications close: 10/26/2026

Anticipated Hiring Pay Range

$15.50-$16.50 per hour