Overnight Bilingual Support Specialist - In-Office & ESOP

Answerone; McAllen (TX); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Health insurance

401(k) with match

Life insurance

Paid vacation

Legal assistance

Descripción de la vacante

AnswerOne is seeking an Overnight Bilingual Customer Support Specialist to join our in-office team in McAllen, TX. You will handle high-volume inbound calls, translating and relaying messages in English and Spanish to ensure accurate information flow for healthcare practices, residential communities, and corporate clients.

The role emphasizes bilingual communication, reliability, and professionalism, with a full-time overnight schedule, weekend and holiday coverage, and paid training on our

Formación

• Bilingual in English and Spanish with a clear, professional phone demeanor.
• Strong written communication with correct grammar and spelling.
• Typing speed of at least 35 WPM.
• Punctuality, personal accountability, and a strong work ethic.

Responsabilidades

• Handle high-volume inbound calls and route critical messages with speed and accuracy.
• Provide bilingual support in English and Spanish to diverse clients.
• No sales or telemarketing; follow inbound call procedures and use processing systems.

Conocimientos

Bilingual English/Spanish

Written communication

Typing 35 WPM

Punctuality

Accountability

Work ethic

Descripción del empleo

AnswerOne is seeking an Overnight Bilingual Customer Support Specialist to join our in-office team in McAllen, TX. You will handle high-volume inbound calls, translating and relaying messages in English and Spanish to ensure accurate information flow for healthcare practices, residential communities, and corporate clients.

The role emphasizes bilingual communication, reliability, and professionalism, with a full-time overnight schedule, weekend and holiday coverage, and paid training on our