Bilingual Inbound Call Center Agent — Part-Time

AnswerOne; McAllen (TX); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Paid training

Job summary

AnswerOne in McAllen, TX is seeking a Part-Time Bilingual Call Center Agent to deliver top‑tier service on a 100% inbound, in‑office basis. Paid training starts day one and assists callers from healthcare, residential, and corporate sectors.

Responsibilities include handling calls, documenting details, transferring as needed, and meeting quality metrics. Fluency in English and Spanish is required, with reliable weekend availability for a 24/7 operation.

Qualifications

• Fluent in English and Spanish to provide seamless translation and interpretation when needed.
• Excellent phone etiquette with a warm, professional demeanor.
• Strong written and spoken English with solid grammar and spelling.
• Basic computer literacy and ability to type 35+ words per minute.

Responsibilities

• Handle incoming calls with a warm, helpful tone.
• Document caller details and relay urgent messages accurately.
• Transfer calls to the appropriate internal teams as needed.
• Maintain performance and quality metrics consistently.

Skills

Bilingual English/Spanish

Phone etiquette

Typing 35 WPM

Reliability

Weekend shifts

Job description

AnswerOne in McAllen, TX is seeking a Part-Time Bilingual Call Center Agent to deliver top‑tier service on a 100% inbound, in‑office basis. Paid training starts day one and assists callers from healthcare, residential, and corporate sectors.

Responsibilities include handling calls, documenting details, transferring as needed, and meeting quality metrics. Fluency in English and Spanish is required, with reliable weekend availability for a 24/7 operation.