Overnight Auditor & Guest Services Lead

Wyndham Hotels & Resorts; Dallas (TX); Presencial; USD 19.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer"s

Resumo da vaga

Highgate Hotels in Dallas is seeking a Night Auditor to oversee overnight operations and deliver exceptional guest service while managing critical accounting tasks. The role balances front desk duties with meticulous financial reporting to ensure accuracy for the next business day.

Responsibilities include guest check-ins/outs, revenue reconciliation, nightly reporting, and system close. The ideal candidate can handle late shifts and maintain poise in a luxury setting.

Qualificações

• High School diploma or equivalent with hotel experience preferred.
• Guest service experience preferred.
• Computer knowledge/skills required.
• Flexible and long hours sometimes required.

Responsabilidades

• Greet guests with warmth and professionalism for a luxury arrival experience.
• Check-ins, check-outs, and room assignments per hotel SOPs.
• Assist with service recovery, wake-up calls, and overnight concierge needs.
• Balance and audit daily revenues, charges, and postings.
• Run and distribute required daily reports, including revenue summaries and end-of-day packets.
• Conduct the nightly system close and ensure PMS integrity.

Conhecimentos

Guest Service

Computer Skills

Flexible Hours

Overnight Shift

Formação

High School Diploma

Descrição da vaga

Highgate Hotels in Dallas is seeking a Night Auditor to oversee overnight operations and deliver exceptional guest service while managing critical accounting tasks. The role balances front desk duties with meticulous financial reporting to ensure accuracy for the next business day.

Responsibilities include guest check-ins/outs, revenue reconciliation, nightly reporting, and system close. The ideal candidate can handle late shifts and maintain poise in a luxury setting.