Overnight Auditor & Front Desk Specialist

Crowne-Plaza-Hote; Ventura (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability Insurance

Life Insurance

401(k) with company match

Paid Time Off

8 Paid Holidays

Hotel discounts

Job summary

Crowne Plaza Ventura Beach is seeking a Night Auditor to balance nightly hotel charges and expenses and respond to guest needs with prompt service. The role operates during the night shift and requires attention to detail and professionalism.

The ideal candidate has basic data entry skills, strong customer service, and at least one year of hotel audit experience. Join a team committed to excellence and guest satisfaction.

Qualifications

• Commitment to excellence and high standards.
• Basic typing and data entry skills with computer proficiency.
• One year of hotel audit experience is required.

Responsibilities

• Greet guests and check them into the hotel following established procedures.
• Audit and balance room, food & beverage revenue, cashier reports, guest and house accounts, telephone revenue and online reservations.
• Prepare and transmit daily management/accounting reports; transmittal of credit card batches.
• Act as hotel system/operation and emergency liaison during night hours and perform guest service functions.
• Handle guest questions and routine problems, escalate to supervisor as needed.
• Maintain knowledge of daily hotel activities and assist in front office equipment and supplies.

Skills

Customer service

Typing

Data entry

Bilingual (nice to have)

Education

High school diploma

Job description

Crowne Plaza Ventura Beach is seeking a Night Auditor to balance nightly hotel charges and expenses and respond to guest needs with prompt service. The role operates during the night shift and requires attention to detail and professionalism.

The ideal candidate has basic data entry skills, strong customer service, and at least one year of hotel audit experience. Join a team committed to excellence and guest satisfaction.