Flexible Overnight Night Auditor & Front Desk Specialist

Shaner Group; Delray Beach (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Shaner Group in Florida is seeking a Night Auditor to provide attentive front desk service during the audit shift, balance daily revenue and expenses, and support the night team with check-ins and guest flow.

The role requires hospitality experience, strong communication, and the ability to handle guest needs with courtesy while adhering to cash handling and reporting procedures. A flexible schedule including weekends and holidays is expected.

Qualifications

• High school graduate or equivalent.
• Minimum one year of customer service experience; hotel experience preferred.
• Ability to communicate with guests, management, and coworkers clearly.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions relevant to guests.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Education

High school diploma or equivalent

Job description

Shaner Group in Florida is seeking a Night Auditor to provide attentive front desk service during the audit shift, balance daily revenue and expenses, and support the night team with check-ins and guest flow.

The role requires hospitality experience, strong communication, and the ability to handle guest needs with courtesy while adhering to cash handling and reporting procedures. A flexible schedule including weekends and holidays is expected.