Overnight Audit & Guest Services Specialist

Raymond Management Company; Forest Park (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Team culture

Career growth

Employee recognition

Paid time off

Travel discounts

Referral bonuses

Volunteer time off

Employee assistance

Job summary

Raymond Management Company is seeking a Night Auditor to join our hotel team. As a Guest Service Representative, you will balance and audit daily transactions, handle guest check-ins and inquiries during overnight hours, and prepare daily financial reports.

Starting salary is $16.00–$17.00 per hour, with increases at 30, 60, and 90 days. This full-time role offers benefits for all teammates and additional full-time perks, plus a 7-on/7-off schedule beginning on Thursday.

Qualifications

• Strong attention to detail and ability to handle financial records accurately.
• A friendly and professional demeanor, with excellent customer service skills.
• Ability to work independently and manage multiple tasks during overnight hours.
• Basic computer skills and familiarity with hotel management software is a plus.
• Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate!

Responsibilities

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff.

Job description

Raymond Management Company is seeking a Night Auditor to join our hotel team. As a Guest Service Representative, you will balance and audit daily transactions, handle guest check-ins and inquiries during overnight hours, and prepare daily financial reports.

Starting salary is $16.00–$17.00 per hour, with increases at 30, 60, and 90 days. This full-time role offers benefits for all teammates and additional full-time perks, plus a 7-on/7-off schedule beginning on Thursday.