Night Audit & Guest Experience Specialist

Crestview Management, LLC; Saint Pete Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company is seeking a Night Auditor responsible for balancing revenue and expenses for the hotel. The role includes auditing accuracy in financial records and providing exceptional customer service during the overnight shift. Candidates should have a high school diploma and prior hotel night audit experience is preferred. Strong attention to detail and communication skills are essential. The position requires the ability to work overnight shifts, including weekends and holidays.

Qualifications

• Prior experience in a hotel night audit position preferred.
• Ability to work overnight shifts, weekends, and holidays as needed.
• Strong attention to detail and ability to work independently.

Responsibilities

• Balance and audit for accuracy room revenue, food and beverage revenue, and telephone revenue.
• Ensure all necessary paperwork is completed and submitted in a timely manner.
• Handle guest inquiries and complaints in a professional and courteous manner.

Skills

Attention to detail

Communication skills

Customer service skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Hotel property management systems

Job description

A hospitality management company is seeking a Night Auditor responsible for balancing revenue and expenses for the hotel. The role includes auditing accuracy in financial records and providing exceptional customer service during the overnight shift. Candidates should have a high school diploma and prior hotel night audit experience is preferred. Strong attention to detail and communication skills are essential. The position requires the ability to work overnight shifts, including weekends and holidays.