Overnight Audit & Guest Services Specialist

Raymond Management Company; Fort Worth (TX); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Sick leave

Bereavement leave

Jury duty

Hotel room discounts

Referral bonuses

Volunteer time off

Employee Assistance Program

Descripción de la vacante

Raymond Management Company is seeking a Night Audit Guest Service Representative for the Hampton Inn & Suites - Ft. Worth Downtown at 1001 Commerce St., Fort Worth, TX.

This full-time overnight role balances customer service with financial tasks, featuring a starting hourly rate of $17.00-$18.00 based on experience and wage increases at 30, 60, and 90 days. You will check guests in and out, audit daily transactions, prepare financial reports, and maintain security during overnight hours.

Formación

• Experience in guest service and overnight operations preferred.
• Strong attention to detail with accurate financial record keeping.
• Ability to balance customer service with back-office tasks during night shifts.

Responsabilidades

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing excellent service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks to maintain a safe environment for guests and staff.

Conocimientos

Guest service

Night audit

Cash handling

Attention to detail

Herramientas

PMS software

Descripción del empleo

Raymond Management Company is seeking a Night Audit Guest Service Representative for the Hampton Inn & Suites - Ft. Worth Downtown at 1001 Commerce St., Fort Worth, TX.

This full-time overnight role balances customer service with financial tasks, featuring a starting hourly rate of $17.00-$18.00 based on experience and wage increases at 30, 60, and 90 days. You will check guests in and out, audit daily transactions, prepare financial reports, and maintain security during overnight hours.