Outreach Case Manager

Project Hospitality; New York (NY); On-site; USD 28,413 - 40,467; Full time

Job summary

Project Hospitality is seeking a Case Manager for the Outreach Housing Placement Program in Staten Island, NY. The role involves direct outreach to homeless individuals, assessments, referrals, and facilitating placements with a focus on coordinated community services.

Responsibilities include facilitating entitlements, completing psychosocial histories, and driving clients as needed. Strong communication, bilingual Spanish/English, and a valid driver’s license are preferred for this role.

Qualifications

• BA/BS or HSD/GED and 2 years of case management experience.
• Experience with the homeless, substance abuse, and mentally ill populations.
• Excellent outreach and client engagement skills.
• Clean and valid driver’s license and ability to drive a passenger van.
• Bilingual Spanish/English preferred.
• Excellent communication skills both orally and in writing.

Responsibilities

• Connect with homeless individuals on Staten Island; make assessments and referrals including psychosocial evaluations.
• Assist clients with entitlements and complete psychosocial histories.
• Counsel clients toward interim, transitional, and permanent placements.
• Handle paperwork and timely statistics as required by the program.
• Respond promptly to community calls about homeless individuals in Staten Island.
• Drive/escort clients to ESU and detox using the Outreach van.
• Participate in weekly supervision, case conferences, and staff meetings.

Skills

Outreach experience

Client engagement

Communication skills

Bilingual Spanish/English

Driver's license

Case management experience

Education

High School Diploma / GED

Bachelor's degree preferred

Job description

Job Details

Job Location: Outreach Housing Placement - Staten Island, NY 10301
Position Type: Full Time
Salary Range: $25.00 - $25.00 Hourly
Job Shift: Day
Work Schedule:

Summary

The Case Manager will work within our Outreach and Housing Placement Program, providing outreach to homeless people living in or near the North Shore area of Staten Island and responding to community calls regarding outreach to other areas of Staten Island.

Responsibilities

• Connect with homeless people living on Staten Island. Make assessments and appropriate referrals including psych evaluations, TB and HIV testing, detox, etc., complete formal assessment whenever possible.
• Assists clients in filling out forms for entitlements, etc. Complete psychosocial and social history when applicable.
• Counsel clients leading to interim, transitional, and permanent placements.
• Handles all paperwork and completes accurate timely statistics as required by the program.
• Respond on a timely basis to calls from the community regarding homeless individuals in all areas of Staten Island.
• Drive and escort clients to the ESU and detox as needed using the Outreach van.
• Participate in weekly supervision, case conferences, and staff meetings.

Qualifications Needed

• HSD/GED required with 1- 2 years experience with the homeless population, Bachelor's Degree preferred.
• Experience with the homeless, substance abuse, and mentally ill populations is needed.
• Excellent outreach and client engagement skills are a must.
• Must possess a clean and valid driver's license and the ability to drive a passenger van.
• Bilingual Spanish/English preferred.
• Must have excellent communication skills both orally and in writing with individuals and groups in regard to complex and sensitive issues.

Qualifications

This position requires a BA/BS or HSD/GED and 2 years of case management experience. Experience working with the homeless, substance abuse, and/or mentally ill populations needed. Excellent outreach and client engagement skills a must. Must possess a clean and valid driver’s license and the ability to drive a passenger van. Bilingual Spanish/English preferred. Must have excellent communication skills both orally and in writing with individuals and groups in regard to complex and sensitive issues. The physical ability to perform essential job functions is needed. In addition, the Outreach Case Manager shall perform any duties as required to meet the needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.