Outreach & Care Coordination Specialist II

Centene Corporation; Oklahoma; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Flexible work with remote, hybrid, or

Job summary

Centene Corporation in Oklahoma is seeking an Administrative Care Management support specialist to perform outreach, answer inbound calls, and schedule services. You will be a point of contact for members, providers, and staff, documenting member records in line with state and regulatory guidelines.

The role requires healthcare exposure, strong organization, and computer literacy, with a standard schedule 8:00 AM to 5:00 PM, Monday through Friday, plus occasional evenings and weekends based on

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related experience.

Responsibilities

• Outreach to members via phone to support care plan steps and scheduling.
• Connect members to health plan and community resources to ensure quality care.
• Provide front-line support for member/provider inquiries and explain procedures.
• Support onboarding and day-to-day admin duties, sending welcome letters and educational materials.
• Document and maintain non-clinical member records per policies.
• Refer to local benefits and Social Determinants of Health resources.
• Perform additional duties as assigned and comply with policies.

Skills

Healthcare experience

Call center experience

Customer service skills

Organizational skills

Communication skills

Computer literacy

Education

High School diploma or GED

Job description

Centene Corporation in Oklahoma is seeking an Administrative Care Management support specialist to perform outreach, answer inbound calls, and schedule services. You will be a point of contact for members, providers, and staff, documenting member records in line with state and regulatory guidelines.

The role requires healthcare exposure, strong organization, and computer literacy, with a standard schedule 8:00 AM to 5:00 PM, Monday through Friday, plus occasional evenings and weekends based on