Outpatient Transition Navigator

Oceans Healthcare, L.L.C.; Timberlane (LA); On-site; USD 55,000 - 70,000; Full time

Job summary

Oceans Behavioral Hospital Greater New Orleans is seeking an Outpatient Navigator to support transitions from inpatient care to our Outpatient Program (IOP). The role coordinates admissions, documentation, and family involvement while ensuring seamless discharge planning.

The Navigator will educate patients and families about IOP benefits, coordinate with case management, and maintain timely communication with the IOP director to address concerns and ensure smooth program enrollment.

Qualifications

• Experience coordinating inpatient transitions to outpatient programs.
• Familiarity with discharge planning, documentation and consents.

Responsibilities

• Educate inpatient groups about IOP services and benefits.
• Facilitate admit process for patients entering IOP.
• Submit admit documentation timely to Outpatient Coordinator.
• Escort patients from discharge to IOP group.
• Coordinate with families for therapy participation.
• Coordinate with case management for discharge planning.
• Respond to inquiries about outpatient program.
• Follow up with patients and families after two weeks in outpatient program.
• Escalate patient and family concerns to IOP director as needed.
• Perform other duties as assigned.

Skills

Patient education

Care coordination

Communication with families

Documentation handling

Job description

Oceans Behavioral Hospital Greater New Orleans is seeking an Outpatient Navigator to support transitions from inpatient care to our Outpatient Program (IOP). The role coordinates admissions, documentation, and family involvement while ensuring seamless discharge planning.

The Navigator will educate patients and families about IOP benefits, coordinate with case management, and maintain timely communication with the IOP director to address concerns and ensure smooth program enrollment.