IOP Transition & Care Navigator

Oceans Healthcare, L.L.C.; Shreveport (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

Louisiana Behavioral Health, a partnership involving Oceans Healthcare, L.L.C. and Ochsner LSU Health Shreveport, seeks an Outpatient Navigator to support transitions from inpatient to Oceans Outpatient Program.

The role works under supervision of the Director Outpatient Services and aligns with Joint Commission and state regulations. Responsibilities include educating on IOP benefits, coordinating admissions, ensuring documentation, escorting patients at discharge, and engaging families in

Responsibilities

• Facilitates in-patient transitions into Oceans Outpatient Program upon patient discharge.
• Educates inpatient groups about IOP services and benefits of the program.
• Facilitates the admit process for patients stepping down into the IOP program including all required documentation.
• Ensures new admit documentation is provided to Outpatient Coordinator in time prior to admit.
• Meets and escorts patients at discharge from hospital to their IOP group.
• Coordinates with family members to involve them in therapy sessions.
• Coordinates discharge planning with case management considering age, disability, and cultural needs.
• Responds to patient and family inquiries regarding the outpatient program.
• Conducts follow-ups with patients and families after the first two weeks in the outpatient program.
• Communicates patient and family concerns to the IOP director in a timely manner.
• Performs other duties and projects as assigned.

Job description

Louisiana Behavioral Health, a partnership involving Oceans Healthcare, L.L.C. and Ochsner LSU Health Shreveport, seeks an Outpatient Navigator to support transitions from inpatient to Oceans Outpatient Program.

The role works under supervision of the Director Outpatient Services and aligns with Joint Commission and state regulations. Responsibilities include educating on IOP benefits, coordinating admissions, ensuring documentation, escorting patients at discharge, and engaging families in