Outpatient Transition Navigator

Oceans Healthcare, L.L.C.; Reading (Berks County); On-site; USD 42,000 - 66,000; Full time

Job summary

Haven Behavioral Healthcare, part of Oceans Healthcare, is seeking an Outpatient Navigator to support transitions from inpatient to the Oceans Outpatient Program. The role ensures appropriate documentation, coordinates with case management, and assists families in planning therapy participation.

Under supervision, you will educate patients about IOP services, manage admission and discharge processes, and communicate concerns to the Outpatient Services director, contributing to high-quality

Qualifications

• Experience in behavioral health or medical settings preferred.
• Strong communication and documentation skills.
• Ability to coordinate multiple stakeholders and follow processes.

Responsibilities

• Educate inpatient groups about IOP services and benefits.
• Facilitate admit process for patients transitioning to IOP.
• Ensure all new admit documentation is completed timely.
• Escort patients at discharge to IOP group and provide guidance.
• Coordinate with families for participation in therapy sessions.

Skills

Communication skills

Organizational skills

Customer service

Job description

Haven Behavioral Healthcare, part of Oceans Healthcare, is seeking an Outpatient Navigator to support transitions from inpatient to the Oceans Outpatient Program. The role ensures appropriate documentation, coordinates with case management, and assists families in planning therapy participation.

Under supervision, you will educate patients about IOP services, manage admission and discharge processes, and communicate concerns to the Outpatient Services director, contributing to high-quality