Outpatient Services Coordinator

Brown Medicine; Providence (RI); On-site; USD 30,000 - 32,000; Full time

Job summary

Brown Medicine is seeking an administrative professional to support ambulatory care operations in Providence. You will handle scheduling, registration, pre-registration, and billing tasks to streamline patient visits and ensure accurate documentation.

The role emphasizes courteous patient interaction, data integrity, and efficient coordination with clinical teams. Prior experience with Epic/Cedaron and billing systems is a plus; strong communication is essential.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of Windows and basic PC software.
• Knowledge of medical billing routines for physician offices.
• Understanding of medical terminology, diagnosis and procedure codes.
• Courteous telephone technique and strong customer service skills.
• About six months' experience coding and billing with an online system.

Responsibilities

• Schedule patients using the hospital scheduling system with type, provider, and clinic.
• Register and pre-register patients; verify demographics and insurance details.
• Collect co-pays and provide receipts; maintain accurate billing entries.
• Obtain authorizations and coordinate referrals as needed.
• Answer calls, provide information, and greet patients arriving for visits.
• Prepare and organize patient records for clinical encounters.
• Print reports and assist in clerical tasks per department policies.

Skills

Customer service

Phone etiquette

Data entry

PC skills

Communication

Education

High School Diploma or equivalent

Tools

Epic

Cedaron

Online billing system

Job description

Brown Medicine is seeking an administrative professional to support ambulatory care operations in Providence. You will handle scheduling, registration, pre-registration, and billing tasks to streamline patient visits and ensure accurate documentation.

The role emphasizes courteous patient interaction, data integrity, and efficient coordination with clinical teams. Prior experience with Epic/Cedaron and billing systems is a plus; strong communication is essential.